We respect your privacy.

At Burgundy Street Dental Clinic, we have systems and processes in place to ensure we comply with the Australian Privacy Principles.

Burgundy Street Dental Clinic gather personal information about you for the purpose of providing health services to you. This information can consist of name, address, contact details, health insurance details, medical history, dental history, xrays, photos, letters and other information.

This information is used for the purposes of:

• providing a treatment plan
• addressing account matters,
• processing payments,
• writing to you about our services and issues affecting your healthcare.

Understandably, this information is personal and to some, it is also sensitive in nature and would not like any disclosure of this information. Our staff are trained to respect  your privacy.

Information necessary to your health care may need to be gathered by third parties. Information may need to be disclosed to other health care professionals that is relevant to your health care with your approval. Some parts of your health information may be used for research, education in the form of seminars or study groups. Your identity will be strictly removed from this information. Failure to not provide us enough information may result in us not being able to provide you with adequate or appropriate service. There is a risk of harm of an adverse outcome also.

You are able to access your information at Burgundy Street Dental Clinic when this information is requested in writing. Administration costs may be incurred for copying of the information.

If you have any concerns about the information that we keep, please don’t hesitate to advise our staff during business hours.